As per the QA parameters, what is the feature of a good
call?
Answers were Sorted based on User's Feedback
Answer / kapil soni
a good call should be based on all thing .that is mandatory
like...active listening .enthusiasm,politeness tone$warmth.
thanks to the custmer..apollogy...give full chance to
custmer to speak..his problem...then come to the point
solve the query...
Is This Answer Correct ? | 13 Yes | 0 No |
Answer / mohan krishna reddy
cal should should relavant info..for the cust..and also
gain the cust satisfaction..towards the good...with a given
set of parameters
Is This Answer Correct ? | 3 Yes | 0 No |
Can you do a job that requires you to stay on the phone all day?
who or what in your life would you say influenced you most with regard to your career objectives?
Why you are applying for this post? or What qualities do you have for applying for this job?
11 Answers National Call Centre, Spice Telecom, Wipro,
why should i have to select u????????
Tell me about your self..
58 Answers Accenture, Ameron, HP, IBM, Infosys, Oasis, Ocwen, Sree, Sutherland, TCS, TransWorks, Wipro,
Which person you admire most in your family and why?
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Why do you want to join our organization?
In which year you completed your PG
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What is the biggest challenge facing the BPO industry today?
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