what is the definition of quality

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what is the definition of quality..

Answer / ishant

Quality is a parameter based on conservation with the
customer. it contains good knowledge of productivity ,
active listener, opening and closing script, good
communications skills .and probing skills also.

Is This Answer Correct ?    65 Yes 28 No

what is the definition of quality..

Answer / vipul rana

Quality which , anything enhance the Value of product with all required parameter

Is This Answer Correct ?    20 Yes 6 No

what is the definition of quality..

Answer / imran

The quality is to meet the customer expectation as well as business requirement.

Is This Answer Correct ?    14 Yes 1 No

what is the definition of quality..

Answer / jitender

A correct way of addressing the cstmr on the bases of parameter or sub parameter is called quality.it includrd parameter like opening,closing,cstmr service skills,apology,empathy,& reassurance etc.

Is This Answer Correct ?    8 Yes 1 No

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