Give me an example of a time when you set a goal and were
able to meet or achieve it.
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- Ranbaxy, WNS, I also Faced
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Answer / kunal
I was working with a company and my job was customer care so there were a customer of UK and he felt that he have been charged wrongly for 4 pounds i tried everything but he did not agree on it then i told him everything and based on my skills i managed to made him understand that we have charged him fairly therefore after 1 hour and 47 minutes he hung up then after few days he sent an email for me to the management that the agent was very good and he is the best agent for me and whenever i call i need the same agent.
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What would you do if the customer says that it took you long to resolve an issue?
What's confidence and overconfidence?
1 Answers Cognizant, TCS, Wipro,
about hyderabad,techinicl support,friendship, rolemodel.
12 Answers Genpact, HSBC, Sutherland,
First round was HR round. The questions asked were: Tell me about yourself? Where were u born and brought up? I'l give u a sentence like a "walk in the park" or "walk in the vegetable market". Now frame a short story around it. Next was aptitude round, where 1 logical question such as "A works not in mangalore, not in mysore. B works in Mysore and not in mangalore, not in bangalore. C works in Mangalore. Then where does A work?" The rest were simple english questions and a passage was given and some questions asked from it. Next was technical round. The questions asked were: What is an IP address? What are the different types of networks(A,B,C,D,E) Can u tell me the address range of A,B,C,D,E networks? Why do we use these different networks? What is static Ip address? What is Dynamic IP address? How do we find out the IP address from your computer? What is the use of DNS? Next was OPS round. The questions asked were: Tell me more about yourself. What are ur expectations from the job? Describe success in terms of job? What is ur ideal job? Are u comfortable to work in night shifts? Sometimes a person younger to u might be in a better position. Are u comfortable taking directions from him? What is ur expected salary? If the software sector booms, Would u change ur job?
Plz give me the details about how to introduce ourself like the conventional question that is mostly asked at MNCs...."Tell me about u r self"???
41 Answers 247Customer, ACI India, College School Exams Tests, Finance, Frontline, Genpact, HSBC, Htmt, IBM, ICICI, Infosys, iTronics, Karur Vysya Bank KVB, NIIT, Nirog Pharma, Reckitt Benckiser, Reliance Power, Satyam, Softeon, TCS, Wipro,
what would u looking in your job ?
HOW CAN U SAY TIME IS MONEY.
Do you think that the career opportunity for non-voice bpo is better than voice bpo? : bpo
Why do you want to leave your organization or company?
why you want to work in bpo
4 Answers IBM, Sparsh, Wipro, WNS,
10. Employees tell you exactly when services will be performed
WHY DO YOU LIKE OUR PRIME MINISTER
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