Interested to Buy Any Domain ? << Click Here >> for more details...
what are the qualities required to become area manager in
call center and what is his job in call center plz tell
- 2 Answers
- 10109 Views
- DELL, Universal Medicare, I also Faced
- E-Mail Answers
Answers were Sorted based on User's Feedback
Answer / andy
Responsible for managing a call center area or business
segment. Manages specific project assignments and tasks as
related to business segment. Manages exempt staff and/or
Supervisor/Team Managers. Responsible for creation of
solutions to business requirements. Responsible for
evaluating day-to-day operations and resolving customer
issues/concerns. Escalates improvement suggestions for
customer retention, headcount and training. Manages
customer service directives relating to policies and
procedures and capital budget strategies. This job may plan
develop and implement specific short/long term projects in
the areas of customer operations. Develops plans for the
training, support and maintenance of the project. Analyzes
data to identify customer needs. Develops plans target at
improved effectiveness and efficiency. Provides guidance
and assistance to department staffs, field forces, and
vendors during the planning process. Maintains an
operational knowledge associated with the area of
responsibility.
| Is This Answer Correct ? | 4 Yes | 1 No |
Answer / abhishek
responsibility is the mai aspect of any jobs.Call center
job is not a separate.if u have good communication skill as
well as very attractive personality then u can hold the
post of area manager.instant dicission making capability is
too much nacessory for this post.Above all if you have a
marketing experence of any company then it will be very
much easy to grasp this valuable as well as highly
honourable post.
| Is This Answer Correct ? | 3 Yes | 4 No |
tell me initial department of the call center.
How can you improve customer service without spending any money?
can u say some thing about our indian politics?
Describe red color to a blind person
what did you learn from your last job? which type of the qualities a Team Leader need?
What is e-commerce
Why did you left your earlier job?
Can you work in shifts?
What is the castomer service ?
Which place most you like and why?
whay u r join RBS? and what do u know about this co. tell me somethng about RBS ?
What factors do you need to take care of while creating a customer newsletter?
-
Call Centre AllOther (2477)
