What is erlang call centre staffing formula
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Last Saturday on 18.05.2007 I went for an interview in IBM- Daksh. They asked me why u are not trying for a job in any other firm like DELL, HP, Microsoft etc. What kind of answer one have to put for this kind of questions.
can anyone gave me a sample phone conversation between agent and customer... a complainant customer pls...
2 Answers BA Continnum Solutions, Genpact, Infosys, PLDT, Qualfon, Telekom, Times,
Tell me about your most memorable and worst moment
1 Answers Convergys, Jindal, Satyam,
wjy did you apply in a call center? why not in a bank?
How do you offer the service to your clients?
n rounds will be there in IBM voice based non-tech support?
What do you want first money and Brand
What is the procedure of Recruting done by BPO and what is the basic salary paid to the fresher ?
what have you done since morning?
5 Answers American Express, HCL, Steria, Wipro,
Explain how to tackle the customer language barrier that exists in between?
wat is cust.service?
Way do you want a job
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