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Why politeness is must for call centre jobs?
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Answer / http://www.hclbpo.com/disaster
politeness is the sign of good communication .it is
necessary to convence the coustomer for sale of products of
that company.
| Is This Answer Correct ? | 14 Yes | 0 No |
Answer / priyanka tiwari
politeness is must b'coz if a coustmer have any problem
they must shout on C.C employes,n if c.c also get anger n
misbehave with coustmer,they can think thi compny is not
good n switch out from our product n thats not good for the
company as well as for BPOs or ny coustmer care.....
| Is This Answer Correct ? | 7 Yes | 1 No |
Answer / rajnish
politeness is the mean theme to convance the customer . when you are taking a call on the flor.
| Is This Answer Correct ? | 1 Yes | 0 No |
Answer / ravinder singh
not politeness is must our confidence in our voice or
belive the coustomer that they trust us;';';'';;'
| Is This Answer Correct ? | 0 Yes | 2 No |
Answer / ravinder singh
not politeness is must our confidence in our voice or
belive the coustomer that they trust us;';';'';;'
| Is This Answer Correct ? | 0 Yes | 2 No |
Answer / ravinder singh
not politeness is must our confidence in our voice or
belive the coustomer that they trust us;';';'';;'
| Is This Answer Correct ? | 0 Yes | 2 No |
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Within the interview process you may be required to perform a role-play. A popular example of this is being asked to role-play an escalated call with an unhappy customer.
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Call Centre AllOther (2477)
